The Janus Hotel Technology Blog

2020 was a year of change and 2021 has turned out to be the year of many more changes. We have all had to learn to adapt to the remote work life and in that same year transition back to the office in some regions, whilst not in others. If one thing can be said about...

Net Promoter Score: What it means to us and for our customers? by Matt Goche, Uniguest Chief Operating Officer Like all businesses, delivering an excellent experience for our customers – partners or end-users – from first discussions to project proposal, through to...

Digital signage is a content distribution system that allows central control of displays and screens on an IP network. This can be playback to a single screen or to several hundred displays across an enterprise. Digital signage makes it easy to share live news,...

In January 2020 Microsoft ended support for its Windows 7 platform. This didn’t mean that the technology stopped working altogether or the service and support you were accustomed to receiving was no longer available. However, the end of Windows 7 support did mean that...

The hotel industry is shaking itself up to create a modern, safe and comfortable environment for guests to stay; recognizing that without confidence guests will stay away. While this shake up was unplanned and unexpected for most hoteliers, it does present several...

As travel and hospitality begin to re-awaken in a very different world, communication is as critical as ever.  Communicating with guests is a must, of course, as we work to put them at ease about enhanced health and safety regulations. But as the industry begins to...

A guest’s impression of a hotel is formed in the first 10 minutes of arrival. And according to ScreenCloud, “Digital signage is one of the easiest ways to serve a variety of important welcome messages, useful information and entertainment to guests within that crucial...

As we at Uniguest begin a new decade, it is important to reflect on the progress the Uniguest team made over the past year as we strive to be the most trusted provider of engagement technology in the markets we serve. Depending on the market, we want to create better...

Those four words no wants to hear: You have been hacked. As you begin to fight off a malicious hacker, you may find out you’re really facing more than one. Once you realize you’ve been breached, it’s time to quickly focus on recovery.   Not all cyberattacks revolve...

When your guests engage with the internet, every session comes with a risk of a hacker making their way to your hotel. When hackers approach, they are looking for valuable information that can be sold on the black market or are trying to cause a major disruption to...

It is probably no surprise cyberattacks often happen when you least expect them or when you are most vulnerable. In what seems like something from a movie, hackers attempted to acquire data from a North American casino by using an internet-connected fish tank,...

When you run your business day in and day out, it can be difficult to see small imperfections in your operation. One of the critical areas that can go unchecked at times is the maintenance of your company’s security posture. The evaluation of your company’s security...